Data Protection Provisions

Overview

§ 1 Information on the Collection of Personal Data and Provider Identification

1. Below we inform you about the collection of personal data when using this website. Personal data is any data that can be related to you personally, such as name, address, email addresses, user behavior.
2. The responsible party according to Art. 4 (7) EU General Data Protection Regulation (GDPR) is REPROGRAFIE EICHLER GmbH, Mohrenstraße 11-17, D-50670 Cologne, support@repro-online.de (see our imprint). Our data protection officer is Mr. Andreas Pinheiro LL.M., a.pinheiro@ap-datenschutz.de
3. If we rely on contracted service providers for individual functions of our offer or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also specify the established criteria for the storage duration.
   
   

§ 2 Rights, Especially the Right to Information and Revocation

1. You have the following rights regarding your personal data:
   – Right to information,
   – Right to correction or deletion,
   – Right to restriction of processing,
   – Right to object to processing,
   – Right to data portability.
2. If you have given consent to the use of data, you can revoke this at any time. If the legality of the processing is based on consent, it remains valid until the exercise of the revocation.
3. Please direct all requests for information, inquiries, or objections to data processing by email to Support@repro-online.de or to the address mentioned in § 1 (2).
4. You can request us to delete your data at any time. There may be statutory retention periods that allow us to retain your data until the expiration of the period.
5. If your data should be incorrect, you have the right to request us to correct it. We will comply with this request without delay.
6. You have the right to receive your personal data provided to us in a readable format, as far as technically possible, in order to provide it to another company (right to data portability).
7. You have the right to lodge a complaint with the supervisory authority responsible for you.
   
   

§ 3 Data Security

1. We maintain current technical measures to ensure data security, especially to protect your personal data from risks during data transmission and from third-party access. These will be adjusted according to the current state of technology.
   
   

§ 4 Collection of Personal Data during Informational Use

1. When using the website purely for informational purposes, that is, if you do not register, sign up, or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data that is technically necessary for us to display our website and ensure stability and security (the legal basis is Art. 6 (1) S. 1 lit. f GDPR):
   – IP address
   – Date and time of the request
   – Time zone difference to Greenwich Mean Time (GMT)
   – Content of the request (specific page)
   – Access status/HTTP status code
   – Amount of data transmitted
   – Website from which the request comes
   – Browser
   – Operating system and its interface
   – Language and version of the browser software
2. When you contact us by email or through the contact form, your email address, your name, and, if you provide it, your telephone number will be stored by us. The purpose of this storage is solely to contact you to answer your questions.
3. The legal basis for the specified collection is the consent you expressed by visiting our website and confirming the cookie banner (Art. 6 (1) lit. a GDPR).
4. We will only use your data within the legally permitted scope for advertising purposes. In particular, we will use your email address solely for direct advertising for our own similar goods or services. You can object to the use of your data for advertising purposes at any time in writing or in text form (email to support@repro-online.de). In this regard, we rely on our legitimate interest in promoting our products to our customers according to Art. 6 (1) lit. f GDPR.
5. In addition to the data mentioned above, cookies will be stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which specific information flows to the party that sets the cookie (in this case, us). Cookies cannot execute programs or transfer viruses to your computer. They serve to make the internet offering overall more user-friendly and effective.

§ 5 Cookies

1. We use cookies on our website. Such cookies are necessary for you to navigate freely on the website and use its features; this includes access to secured areas of the website. Through cookies, we can track who has visited the page(s) and infer how often certain pages are visited and which parts of the site are particularly popular. Session cookies store information about your activities on our website.
2. This website uses the following types of cookies, the scope and functionality of which are explained below:
   – Transient cookies (temporary use)
   – Persistent cookies (limited-time use)
   – Third-party cookies
3. Transient cookies are automatically deleted when you close the browser. This includes session cookies, which store a so-called session ID, allowing various requests from your browser to be assigned to the same session. This enables your computer to be recognized when you return to the website. Session cookies are deleted when you log out or close the browser.
4. Persistent cookies are automatically deleted after a predetermined period, which may vary depending on the cookie. You can delete cookies at any time in your browser's security settings.
5. You can configure your browser settings according to your preferences, for example, to refuse the acceptance of third-party cookies or all cookies. Please note that you may not be able to use all features of this website.
6. We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would need to log in again for each visit.
7. The following cookies are used:

§ 6 Data Sharing for Website Maintenance

1. We will not share your personal data with third parties unless we inform you about such sharing in this section.
2. Our IT service providers have access to our stored data to fix errors and enable us to implement the required technical and organizational measures. We rely on our legitimate interest in securing our IT according to Art. 6 (1) lit. f GDPR or on fulfilling legal obligations according to Art. 6 (1) lit. c GDPR.
3. To provide the newsletter service, we pass your data to CleverReach GmbH & Co. KG (https://www.cleverreach.de/). This service allows us to organize the sending and management of newsletters, as well as the visual design. There is no further sharing of your data by CleverReach GmbH & Co. KG.
4. The IT service providers have been carefully selected and commissioned by us in writing. They are bound to our instructions and are regularly monitored by us. The service providers will not share this data with third parties.
5. There will be no transfer of your data outside the EU (EEA) area.

§ 7 Use of Our Webshop

1. If you wish to order in our webshop, it is necessary to provide your personal data required for processing your order. Mandatory information necessary for the fulfillment of contracts is separately marked; additional information is voluntary. We process the data you provide to fulfill your order. For this purpose, we may pass your payment data to our house bank. The legal basis for this is Art. 6 (1) S. 1 lit. b GDPR.
2. You can voluntarily create a customer account, through which we can store your data for future purchases. When creating an account under "My Account," the data you provide will be stored revocably. You can always delete all further data, including your user account, in the customer area.
3. We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.
4. Due to commercial and tax law requirements, we are obliged to store your address, payment, and order data for ten years. However, after two years, we will restrict processing, meaning your data will only be used to comply with legal obligations.
5. If you choose the payment method "prepayment," we will store your IBAN and BIC for processing the payment and according to the legal retention periods (e.g., § 147 Abs. 1 AO – 10 years). The legal basis for this collection is Art. 6 (1) lit. b GDPR (fulfillment of a contract) and lit. c (storage due to a legal obligation).
6. We use the data you provide for processing your order. For this purpose, we will pass your address data to a contracted shipping company. We will delete this data after processing the contract and the expiration of tax and commercial retention obligations. The legal basis for this collection is your consent, which you expressed by creating the customer account or by placing the order (Art. 6 (1) lit. a GDPR).
7. The payment processing occurs through the options "Instant Transfer" and "Credit Card" via the service provider Heidelberger Payment GmbH. This entity is responsible within the meaning of the BDSG and is a service provider within the meaning of the TMG. Please refer to the privacy policy of Heidelberger Payment GmbH at https://www.heidelpay.de/unternehmen/impressum/datenschutz/.
8. If you choose the payment method "PayPal," the payment is processed by PayPal (Europe) S.à r.l. et Cie, S.C.A. PayPal is responsible for processing the payment in terms of the BDSG as a telemedia service provider. Please refer to the privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE.
9. To prevent unauthorized access by third parties to your personal data, especially financial data, the order process is encrypted using SSL technology.

§ 8 Newsletter

1. With your consent, you can subscribe to our newsletter, which informs you about our current interesting offers. The advertised goods and services are specified in the consent declaration. When registering for the user account, you can choose to subscribe to the Repro Eichler newsletter. To do this, you must check the box before "Register for Newsletter."
2. For the registration of our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we send you an email to the provided email address, asking you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. Additionally, we store your used IP addresses and the timestamps of your registration and confirmation. The purpose of this procedure is to prove your registration and clarify any potential misuse of your personal data.
3. The only mandatory information for sending the newsletter is your email address. The provision of further separately marked data is voluntary and is used to address you personally. After your confirmation, we will store your email address for the purpose of sending the newsletter. The legal basis is Art. 6 (1) S. 1 lit. a GDPR.
4. You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can revoke by clicking on the link provided in each newsletter email, through this form on the website, by email to info@repro-eichler.de, or by a message to the contact details specified in the imprint.
5. We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the sent emails include so-called web beacons, also known as tracking pixels. These are one-pixel image files that link to our website and allow us to evaluate your user behavior. This is done by collecting the data mentioned in § 4 as well as web beacons that are associated with your email address and linked to a unique ID. The data is collected solely in a pseudonymized manner, meaning that the IDs are not linked to your other personal data, thus excluding direct personal reference. The information collected in this way is stored by the newsletter provider CleverReach on its server in Germany. Such tracking is also not possible if you have disabled the display of images by default in your email program. In this case, however, the newsletter may not be displayed in full, and you may not be able to use all functions. If you manually display the images, the tracking mentioned above occurs.
6. If you have subscribed to our newsletter, you can revoke your consent to the sending of the newsletter at any time. You can revoke by email to support@repro-online.de or by a message to the contact details specified in the imprint. Your provided data will not be shared with third parties.
7. You can also turn the newsletter subscription on or off at any time through the function in your user account.